The Usability of Things

One of the most frequent questions I get asked by students and colleagues in the field is “What tools do you use?”. There is always an interesting assumption that software is the key to mind-blowing design, and if they find that latest Adobe beta or esoteric tool by some basement start-up, it will give them [...]

Over the years, my work has begun taking on a new direction. I’m still theoretically working in Product Design, but I noticed a while back that my process began shifting. I had less time in front of documentation and more time in front of different groups of people. I’ve seen less and less of my [...]